Dear WPB Leader, As you may know, Circle of Excellence LIVE took place in May, and we are delighted to be able to share some of this exclusive content with you. Being selected for Circle of Excellence is a huge accomplishment, but attending multiple times has only been achieved by a handful of our colleagues. So, what does it take to be a multiple time winner? In today’s video, we learn the secrets of some of our repeat winners. From adapting to remote leadership and new ways of working, to the importance of putting clients’ needs at the heart of everything they do and maintaining a healthy work-life balance, we hear what it is that keeps these individuals at the top of their game. If you'd like to learn more about how we brought this year's event to life virtually, click here to watch the exclusive highlights video. Remember to keep your eyes peeled for more inspiring content from this year’s Circle of Excellence LIVE, coming to your inbox soon.     Yours faithfully, Manuel Baldasano Group Head of Customer Channels | WPB Anita Sandhu Group Head of Frontline People Experience | Group Customer Channels | WPB