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We know that our world is digitally evolving, but what exactly is Artificial Intelligence and why is it sometimes misunderstood? In our latest video we explore what AI really means for the future of jobs and how all of us can future-proof our skills. We also discuss how HSBC’s pioneering use of ChatBots and data is freeing up teams to focus on our customers’ more complex needs, while actually creating new and exciting roles.
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Don’t miss our previous video – Leadership and our Digital Future, to learn more about other exciting innovations that are shaping HSBC’s digital future. Click here.
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Manuel Baldasano
Group Head of Customer Channels |
WPB
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Anita Sandhu
Group Head of Frontline People Experience | Group Customer Channels | WPB
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